FAQs

The easiest way to schedule a routine or minor illness appointment with Pet’s Favorite Vet is through our online booking option. If you have an emergency needing same-day booking or would just prefer to speak to a human, you can call or text (864) 406-9877.

No matter how you booked, we should now have your and your pet’s vital information. We’ll call your previous vet to get records. Depending on where your pet had their last visit, they may require your authorization to release medical information. For wellness and holistic care consults, look out for a questionnaire coming to your email. It will help us know what you and your pet need most in your upcoming visit.

We can’t wait to see you! Unless your pet has a medical problem that prevents it, try to not feed them for 3 hours before their visit. This will allow us to bribe them for love with treats. Feel free to bring their favorite treat with you, but we have lots at the clinic! Holding off food also prevents nausea from car sickness. Double win!

If you are coming to see us for a wellness visit or a stomach issue, try to grab a fresh stool sample. It can chill in the fridge until your visit. Your pet will thank you.

If we happen to be checking urine, try to keep your pet from urinating before coming into the building. That way we can catch a sample.

When it’s time for your visit, we will e-mail you a link to your secure video portal. Make sure that you have your pet around along with any pertinent medication bottles at the time of the appointment. And please, wear pants.

Pet’s Favorite Vet can provide many types of care:

• Wellness Care – Well exams, vaccinations, parasite testing, parasite prevention, wellness lab work, and health certificates
• Minor Problem Care – Skin and ear infections, minor stomach upset, urinary issues, and minor strains and sprains
• Chronic Disease Management – Management of arthritis, seizures, allergies, diabetes, Cushing’s disease, Addison’s, thyroid dysfunction, and liver disease, to name a few.
• Palliative Care – Comfort care and euthanasia for pets battling terminal diagnoses
• Holistic and Rehabilitative Care – Acupuncture, herbal treatments, vaccine titers, nutrition consults, including homemade and raw diets.
• Radiographs of the whole pet and specialized dental radiographs.
• Daytime Hospitalization – our highly trained team can take care of your sick pet when they need advanced care during our open hours.
• Spays, neuters, mass removals, and other surgeries.
• Laser Therapy – Laser has been proven to reduce pain in inflammation in acute and chronically painful conditions providing relief without the side effects of medication.
• Dentistry – oral health is just as important for pets as it is for humans. Cleanings and extraction guided by x-rays of the teeth below the gum line allow us to keep your pet’s teeth healthy and see problems below the gum, leading to a longer interval for your specific pet between dental cleanings and the necessitated anesthetic events.
• Sedated Nail Trims – if your pet is terrified to have their nails trimmed, we can safely calm them to allow painless and thorough trimming of the nails.

We cannot provide any overnight care or immediate care for life-threatening emergencies, including pets that cannot breathe, are hit by cars, and emergency c-sections.

We recommend seeking emergency services from two clinics:

• Upstate Vet Emergency + Specialty Care. They are located at 393 Woods Lake Road, Greenville, SC 29607, and can be reached at (864) 233-7650. Their after-hours emergency care is open Monday – Thursday 6:00 pm – 8:00 am and Friday 6:00 pm – Monday 8:00 am
• Fetch at 5 Market Point Dr, Greenville, SC 29607. They accept emergencies 24/7 and can be reached at (864) 900-5888.
• Urgent Vet – 111 E Blackstock Rd Ste 300, Spartanburg, SC 29301 – (864) 686-6300 – They treat minor emergencies and illnesses Monday – Friday 3:00 PM – 11:00 PM and weekends/some holidays 10:00 AM – 8:00 PM.
• Veterinary Emergency Group – 1025 Woodruff Rd K103, Greenville, SC 29607 – (864) 252-9520 – Open for emergencies 24/7/365.  They often allow you stay with your pet the whole time they are being treated.
• Oasis – 11 W Point Blvd, Mauldin, SC 29662 – (864) 288-4000– Open early mornings to midnight for emergencies 7 days a week and holidays.

We accept all major credit cards and cash payments. Unfortunately, we are unable to accept checks.

We have also partnered with iCare and CareCredit to offer payment plans!

iCare offers a NO CREDIT CHECK payment plan. To use this program, they require a US-issued photo ID and a debit card in your name connected directly to a checking account. These must be provided on the day of service. Additionally, there is a deposit due on the day of service in the amount of $35 + 30% of the total bill. The remaining balance can be spread into payments over 3-48 months, based on the final remaining balance. You can complete the iCare process in the clinic at the time of your appointment.

CareCredit offers a variety of programs, and we can participate in their 6-month 0% interest for qualifying applicants or card holders. There is an invoice minimum of $200 to use CareCredit. You can apply online at carecredit.com.

For most tests, yes. Heartworm, intestinal parasite, parvo, and feline viral testing are all run in-house. We do run a few tests that have to be sent out and return results in 3-4 business days. We also have several times that we can give you an option. Test results can be available in 30 minutes for urgent situations and to quell curiosity, but the same test can be run less expensively with a 3-4 business day turnaround.

Of course. At Pet’s Favorite Vet, we’ll never hassle you for wanting to use an outside pharmacy. If you want to take advantage of home delivery with the guarantees only available from a veterinarian’s office, check out our online pharmacy here.