Types of Veterinary Telemedicine We Offer
Pet’s Favorite Vet offers two kinds of telemedicine: video and text.
Video
Video telemedicine occurs in a specific appointment slot, much like an in-person visit. You can request a visit through our regular appointment request (at the top and bottom of the page). Throughout the video visit, suppose your veterinarian determines that an in-person examination or diagnostics (i.e., listening to your pet’s heart, taking their temperature, or running a blood test) is required. In that case, there will be no additional examination or office visit fee to be seen at Pet’s Favorite Vet in the next seven days.
Should your pet need to go to another facility, such as a referral hospital or emergency clinic, there is no change in pricing.
The kinds of visits that work best over video:
- Some skin problems
- Mild limping (able to put at least 50% weight on the leg)
- Physical therapy follow-up
- Wound follow-up
- Behavioral issues
- Nutrition consults
- Quality-of-life consults
Text
Free with wellness plans
Sometimes, you have a question for your vet, but no time to sit down and talk about it. In that case, you can have a text message telemedicine consult with the vet. While our fantastic client care staff at Pet’s Favorite Vet is always happy to book appointments, refill medications, and provide general customer service over text and e-mail, text telemedicine allows you to send pictures and questions to your veterinarian for solid advice outside of whatever Dr. Google has to say.
By e-mailing your initial question and any pictures or videos needed, you’ll receive an e-mail or text response to the number indicated within one business day of receiving payment. By the way, text telemedicine is FREE to all wellness plan members.
What kind of visits work best over text? We can address questions such as:
- Is this behavior normal?
- Questions about training
- Questions about medication administration
- Questions about safe food, toys, and treats
- Fact-checking that thing your aunt’s boyfriend’s groomer’s cousin said coconut oil could do